privacy policy

Privacy Policy

Last updated: August 14, 2025

Amigo Korea Warehouse operates this website and provides warehousing, consolidation, handling, and forwarding services to customers worldwide (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, engage our services, or communicate with us in any way.

By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

 

 

1. Information We Collect

“Personal information” means any data that identifies or can be used to identify you directly or indirectly. This may include, but is not limited to:

  • Contact details – name, address, phone number, email, delivery or pickup address.

  • Shipping details – information about stored or shipped packages, declared contents, weight, dimensions, tracking number, and handling history.

  • Payment information – details needed to process payments (we do not store full credit card information).

  • Account information – login, password, and preferences, if you create an account with us.

  • Communications – messages sent via contact form, email, chat, or phone.

  • Technical data – IP address, browser type, language, operating system, and website usage activity.

 

 

2. How We Collect Information

We may collect information:

  • Directly from you – when you request a service, fill out a form, send shipping documents, or contact us.

  • Automatically – through cookies and analytics tools when you visit our website.

  • From authorized third parties – such as shipping carriers, customs agents, or service providers involved in fulfilling your request.

 

 

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process warehousing, consolidation, and shipping requests.

  • To issue invoices and process payments.

  • To comply with legal obligations, including customs and tax requirements.

  • To keep you informed about package status, deadlines, and outstanding matters.

  • To ensure security and prevent fraud.

  • To improve our services and website user experience.

  • To respond to support requests or complaints.

 

 

4. Sharing of Information

We may share your personal information only when necessary to provide our Services or to comply with legal requirements, including:

  • Shipping carriers and courier companies.

  • Customs brokers and customs authorities.

  • IT and hosting service providers.

  • Government authorities, when required by law.

Amigo Korea Warehouse does not sell, rent, or trade your personal information to third parties.

 

 

5. International Data Transfers

As we operate from South Korea and serve customers worldwide, your information may be transferred to and processed in jurisdictions outside your country of residence. We ensure that any such transfer complies with applicable laws and data protection regulations.

 

 

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including legal and tax obligations. After this period, we will delete or anonymize your information.

 

 

7. Data Security

We implement technical, administrative, and physical safeguards to protect your information against unauthorized access, misuse, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

 

 

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate or outdated information.

  • Request deletion of your data, where applicable.

  • Restrict or object to certain processing activities.

  • Data portability – receive a structured copy of your data.

To exercise your rights, contact us using the details below. We may request proof of identity before processing your request.

 

 

9. Cookies and Similar Technologies

Our website uses cookies to improve navigation, analyze traffic, and personalize content. You can configure your browser to refuse cookies, but some site features may not function properly without them.

 

 

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “last updated” date.

 

 

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

📧 amigokoreawarehouse@gmail.com
 📍A, 859, Seongnam-ro, Sangbuk-myeon, Ulju-gun, Ulsan, Republic of Korea